LEGAL & COMPLIANCE

Privacy Policy

This Privacy Policy explains how Complex collects, uses, and protects your information when you use our court reservation and venue management platform.

1. Information We Collect

We collect account details, business information, court booking activity, transaction data via Stripe, and device information necessary to operate and optimize the service.

2. How We Use Your Information

We use your information to facilitate online court reservations, process payment settlements, trigger IoT door locks and court lighting timers, provide customer support, and maintain platform security.

3. Information Sharing

We share data with trusted infrastructure partners (such as Stripe for payments and AWS/Vercel for cloud hosting) required for core delivery of the software. We do not sell your personal data.

4. Data Security

We implement enterprise-grade administrative and technical safeguards to protect player information and financial credentials.

5. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact our support team at support@complexvenue.io.